Chatel property management

Get the most out of your rental investment in Chatel

Seasonal rentals are very restrictive for owners unless you delegate management. At Emerald Stay, we offer you a turnkey solution that relieves you of your obligations: we take care of all your management issues and pay you a net and definitive income.

Are you a homeowner?

Get a profitability simulation of your property in 2 minutes!

We have developed a simulator in order to help you quickly know the possible profitability of your property.

This estimate is based on the knowledge of our local experts as well as on the actual profitability of our properties under management.

The awards and recognition we’re proud of:

Best leisure property management company in 2021, at the global industry event by The Shortyz

Best leisure property management company in 2021, at the global industry event by The Shortyz

Sustainability in 2022, at the global industry event by The Shortyz

Sustainability in 2022, at the global industry event by The Shortyz

Superhost on Airbnb for all of our properties since our launch (average of 4.8/5.0 for hundreds of reviews)

Superhost on Airbnb for all of our properties since our launch (average of 4.8/5.0 for hundreds of reviews)

A Net Promoter Score of 55 to date, one of the highest in our industry

A Net Promoter Score of 55 to date, one of the highest in our industry

Great Place to Work® in 2022 by the experts in workplace culture

Great Place to Work® in 2022 by the experts in workplace culture

B Corp® certified since 2022, recognizing our social and environmental work including 100% carbon compensation

They talk about us



The Wall Street Journal

The Wall Street Journal

Le Figaro

Le Figaro

Chatel property management

6 reasons to trust us

The owners who entrusted us with their apartment or chalet have seen the profitability of their investment and occupancy rate of their property soar! They were also able to benefit from our expertise and our support to recover the VAT. A winning bet at all levels!

1. We take care of everything for you

Announce your property, verify the identity of tenants, offer high-end hotel services, keep the property in pristine condition, intervene and guide in case of emergency. We manage all aspects of the rental of your property. You don't have to take care of anything!

2. We improve the profitability of your property

We manage the pricing policy of our properties in real-time to rent them at the highest possible price according to current demand. Thanks to this continuous adjustment, we maintain a high occupancy rate, even in the low season.

3. We guarantee you a rental without surprises

Checking the identity of tenants, making a deposit, securing access to housing, taking out comprehensive home insurance for several million euros: we have thought of everything to guarantee you a rental without any unpleasant surprises.

4. You receive a net and final income

Each quarter you receive the income generated by your property. The amount paid is net and final since we also settle the charges on your behalf. You can view the amount of this income from your owner's app.

5. We help you recover VAT

We have developed a solid experience in tax refund operations and can help you recover 20% of the purchase price of your qualifying property. For this, we are supported by one of the best French law firms.

6. You stay at home whenever you want

Want to enjoy your property? It could not be simpler: block the dates that interest you in the booking calendar of your owner app. We will tell you how to account for these stays as part of the VAT recovery.

Chatel, the small resort with big ambitions

Located just one kilometre from the Franco-Swiss border, the small resort in the French Alps has more than one string to its bow to compete with its big sisters and attract investors.

Small in size but large in terms of its ski area, Chatel naturally attracts winter sports enthusiasts who come to enjoy a rustic and authentic Haute-Savoie atmosphere, a village preserved from the crowds and bustle of the big resorts. And at the same time, the possibilities offered by one of the largest ski areas in Europe, the Portes du Soleil region. No concessions are expected from experienced skiers who can link Chatel on skis to Avoriaz on the French area or to Morgins and Torgon on the Swiss area.

A true four-season resort, Chatel is as dynamic in summer as in winter, which reassures investors about its rental potential. It should be remembered that in the Chablais, a third of properties are second homes and that there are currently more buyers than sellers, which reflects the dynamism of the market in this location.

In the last five years, real estate prices in Chatel have increased by 20%. Now it reaches an average of €4,769 per m2 for an apartment. The range is from €3,154 to €6,254/m2) and €6,135 per m2 for a chalet. (with a variation of €4058 to €8045 per m2).

Properties that can be rented in both summer and winter

The Abondance Valley and the proximity of Lake Geneva represent a setting sought after by mountain lovers and not just powder snow.

Dynamic throughout the year, the alpine resort has facilities sought after by summer customers: a renowned bike park, a new aquatic centre, a wide choice of hiking trails with views to discover accessible thanks to the Portes du Soleil ski lifts, which remain open to visit during the summer, or even a giant zip line, the Fantasticable, which is a delight for thrill-seekers.

Heavy investments in the town's ski lifts and leisure facilities have been made for years to support the resort in its progress and make it even more attractive to the public.

Family resort, green resort, resort on a human scale: Chatel is above all a booming resort that remains more accessible than Les Gets or Morzine for those who would like to invest there for seasonal rental. But for how much longer?


Chatel Property management Living room with wooden floors and alpine touch in Chatel

Stress-free property management

Impressive team who handles the rental of our property exquisitely. We have never felt like we have given away our home, quite the contrary - every time we stay in it we are welcomed by a perfectly clean and maintained property that we enjoy whenever we want.

  • Estelle V.
  • Physician, Lille

Let's discuss it!

Do you own a comfortable apartment or a luxury chalet in Chatel or in another resort and would like to entrust us with its management? Get in touch!

Rue Fendt 1, Geneva,
Geneva 1201, Switzerland


All the answers to your questions

We will soon manage 4 real estate projects in the immediate environment of Chatel and are looking for other opportunities within this resort. We are already present in the Portes du Soleil area and, more particularly, in Les Gets and Morzine, where we manage many chalets and apartments and the other major ski areas of the Alps: the 3 Valleys and the Pays du Mont-Blanc.

Not only do we offer it, but it is also one of our areas of expertise since we are recognised as one of the most rigorous players in terms of tax refund operations in the French Alps. We are accompanied by one of the largest French law firms to offer our clients precise and flawless advice so that they can recover 20% of the price of their property if it is eligible for this system.

As soon as they arrive, our new owners benefit from personalised support from a member of the Emerald Stay team. This personal assistant will advise you in the best possible way since he will know your property in detail. In addition, you are assured that our services scrupulously meet the criteria of this mechanism, from the way we count your stays to the way we manage the provision of hotel services.

To date, we have achieved 100% success. This means that all owners who benefited from our support have managed to recover the VAT on their investment.

Absolutely! Our top-of-the-range seasonal rental management solution comes with the private concierge services that our customers have come to expect. Our team present in the Portes du Soleil area is available to our customers to book ski lessons, manage airport transfers, organise dinners at home with a great chef and many other services they might request.

At the same time, we have a team of remote experts available 7 days a week to respond to all requests from our customers and our owners who may have questions about VAT recovery.

We are present wherever there is demand: on the leading holiday booking platforms (Airbnb,, Homeaway,Expedia, etc.) and on more confidential sites that correspond to our high-end clientele. We also partner with international travel agents and local agencies.

Our ads benefit from excellent visibility on the platforms due to the quality of our service. This has enabled us to obtain privileged statuses such as Superhost on Airbnb and Preferred Partner on

We also have our booking platform on which our customers have become accustomed to booking their stay directly. We are working tirelessly on its constant improvement.

Beyond the excellent visibility of our ads, we make sure to offer the most attractive possible presentations of our properties. We take particular care in writing texts and shooting so that descriptions and photos can trigger a crush on our customers and make them want to book a stay.

There is only one way to find out: request a rental simulation on our site. You will very quickly be contacted by a member of our team who will assess your property against our criteria.

Although we are constantly looking for chalets and apartments in the most beautiful resorts in the French Alps, we only select properties that meet our premium quality standards and are owned by owners who share the same vision, prestigious real estate and excellence.

Among the criteria that we will study is the property's location within the resort, its surface area, number of bedrooms and bathrooms, an exterior, and elements of comfort and well-being such as a spa or sauna.

If you think you own such a property in Chatel or elsewhere in the Alps, do not hesitate to contact us so that we can study together with the possibility of including it in our catalogue.

To date, we have never been confronted with this kind of situation because we carefully select our customers by carrying out an identity check and a deposit before any handing over of the keys. Of course, we are aware that such situations can, unfortunately, happen, which is why we have taken out multi-risk home liability insurance with a cover of several million euros so that in the event of a problem, we are sure to be fully covered.

We also have a team on-site ready to intervene immediately for emergencies, such as a breakdown. They also ensure the smooth running of the stays to guarantee you a serene rental without unpleasant surprises.

We pay rent quarterly. It allows us to pay income net of charges, fees and taxes since we take care of settling them on your behalf. Therefore, the amount paid is final and will not give rise to any subsequent re-invoicing. You can follow the amount of income generated by your property at any time from the application made available to owners.

We manage more than a hundred properties at present, and none of our owners have yet expressed the wish to leave us. We bring them all our know-how acquired in luxury real estate, hotels, finance and new technologies, which translates into concrete results in terms of the profitability of their investment.

In just 3 years, we managed to become market leaders in the French Alps, and Shortyz awarded us the prize for the best leisure asset manager. Signs that do not deceive, but for us, the essential remains the relationship that we manage to establish with owners. We sign with them much more than a contract; it is a partnership based on mutual trust, hard work, respect and many other elements that you will discover if we work together.

Sure! It remains your property, and you are free to stay there whenever you want, as long as you have blocked the dates you want in the booking calendar, made available to you in the owner's app. If your investment is eligible for VAT recovery, we will also help you account for your stays as required to meet the criteria of this system.

It's us, only us and for your benefit.

To optimise the occupancy rate of your property, we must position it at the right price at each time of the year, whether it is high season or a quieter time. For this, we have dedicated a team of engineers to analysing market trends and developed an algorithm that processes more than forty real-time indicators. By knowing the evolution of demand and anticipating it, we can determine the highest possible price at which we can offer your property for lease. But rest assured: this price will always be consistent with the standing of your property. We sell it off to fill the reservation calendar!

Thanks to our experience and expertise, owners benefit on average from a 30% higher profitability than what they could obtain with our competitors or by renting independently.

But this piloting can only be done if we have our hands free to act, which is why this point is decisive. Unfortunately, if you are not ready to delegate this aspect to us, it will be impossible for us to work together.

Yes, for three years, with the possibility of terminating our collaboration early after 12 months if you are not satisfied with our services. But we are confident: to date, no owner has yet expressed the wish to leave us, even beyond this period of commitment. So why include this deadline in our contracts? Simply because reaching the full lease potential of a property in the Alps takes time and energy. We know from experience that it will take us between 18 and 24 months to achieve this, the time that the first customers come back and recommend your property, that word of mouth is done and that we have enough customer reviews on the internet. To gain the confidence of future tenants, we will devote a lot of time and energy to achieving these results as quickly as possible, and we believe that our investment is worth your trust in us for three years. Rest assured that we will do everything in our power to make you want to stay well beyond this duration.

Sure! We adapt the prices of our rentals to the highlights of the calendar, whether it is the school holiday period or significant sporting or cultural gatherings. Among the major events hosted in Chatel is the Matra Snow Cross electric snow bike competition in January, the American football tournament, the Snowball at the end of February, the Rock the Pistes festival in March and the arrival of the Tour de France on the 10 July 2022.

We open the reservation calendar for our properties to short stays only in the mid or low season, with a minimum of 2 to 4 nights, depending on the lease. In high season, this possibility remains limited to the need to fill up between two more extended stays. Indeed, in the most requested periods, we favour stays of 7 nights minimum. Still, we are always on the lookout for opportunities offered to improve your property's occupancy rate and profitability.

Stay tuned to the market! It seems simple, but it means being reactive in all circumstances. We are constantly monitoring changes in demand to align ourselves and offer reasonable prices. These prices may vary from week to week or even from day today. At the same time, we make sure to benefit from the best possible visibility for our ads by being referenced as a privileged partner on the leading seasonal rental platforms. Our site, which alone generates 40% of direct bookings, is also the result of constant efforts to improve the user experience and facilitate bookings.

In addition to this in-depth work, we regularly organise targeted marketing operations to inform our customers about holiday offers and opportunities that might interest them. We combine our efforts and know-how to maintain a high occupancy rate in all seasons.

It's us, of course! Our customers can contact us at any time if they are faced with a breakdown or damage of any kind. Our on-site teams provide preventive and curative maintenance on your property and travel if necessary. We, therefore, manage both the dishwasher that breaks down and the capricious Wi-Fi network. You can rest easy: we take care of everything!