Our team
Emerald Stay® is the first prop-tech to manage premium homes in non-urban destinations.
Our team is disrupting the fragmented vacation rental market by building a hospitality brand from the ground up. Guests can expect a consistent Emerald Stay experience with reliable tech at every touchpoint, while homeowners can sit back and digitally monitor how their property is being monetised, as well as pampered, while they are not there. It’s called Smart Ownership®.
We have offices in Geneva and Barcelona, and team members in each of our destinations. Last but not least, we have raised more than €10m from prominent investors in order to back our growth and are now profitable.
AWARDS AND RECOGNITIONS
BEST LEISURE PROPERTY MANAGER
Best leisure property management company in 2021, at the global industry event by The Shortyz.
SUSTAINABILY AWARDS
Sustainability in 2022, at the global industry event by The Shortyz.
GREAT PLACE TO WORK®
Great Place to Work® in 2022 by the experts in workplace culture
HAPPY INDEX AT WORK®
HappyIndexAtWork® is awarded by the ChooseMyCompany platform to companies that have demonstrated a positive work environment and a culture of workplace happiness.
WE IMPACT INDEX®
WeImpactIndex® is a label recognizing the companies whose employees most value the reality of social and environmental practices (ESG).
Superhost
Superhost on Airbnb for all of our properties since our launch (average of 4.8/5.0 for hundreds of reviews)
The founders
Maxime Friess
Born to a hotelier family in the Swiss Alps, Maxime has a background in real estate private equity, market finance and investment banking. He is a graduate of Essec Business School Paris. His favorite dish is Sole façon Meuniere with a glass of Pouilly-Fume.
Laurent Lacourt
Born in the beautiful South West of France near Toulouse, Laurent has a background in entrepreneurship, technology and hospitality management. He is a graduate of Essec Business School Paris. His favorite dish is Duck breast with homemade fries with a glass of Bordeaux.
They talk about us
Who we are
We're a team based between Barcelona, Geneva and our destinations. Our background is in hospitality, technology, real-estate and finance.
About half of us have their boots on the ground, while the other half work at the head office managing guest and homeowner relationships, and building and operating our technology and distribution infrastructure. We love what we do, and who we do it with.
Head of HR & Hospitality
Fanny Chapel
Operations Manager
Pauline Sale
Chief Technology Officer
Gregory Collette
Head of Operations, Alps
Fabien Rialhe
Owner Relations Manager
Caroline Verstraeten
Owner Relations Supervisor
Thibault Leportier
Maintenance Manager
Dominique Duby
Operations Supervisor
Clementine Le Lay Rampelberg
Destination Manager, Alpe d'Huez
Manon Bouquerand
Chief Financial Officer
Yan Emery
Destination Manager, Costa Brava
Sarah-Jane Stone
Communications & Brand Manager
Olivia Gauss
Destination Manager, Portes du Soleil
Ines Guillot
Destination Coordinator, Portes du Soleil
Andre Prudente
Front End Developer
Chris Bonnet
Project Manager
Mônica Villas Bôas
Head of Distribution & Revenue Management
Axelle Legrand
Operations Executive
Carmen Chatman
Operations Executive
Maëva Najm
Destination Coordinator, Costa Brava
Paula Mas Cipres
Lead Dev
Ricardo Huang Ying
Business Development Director, Mallorca
Toni Esteva
Destination Coordinator, Alcudia
Vanesa Vidal Pillado
Destination Coordinator, Portes du Soleil
Romain Pergaud
Destination Coordinator, Pollensa
Scarlet Morgan
Operations Executive
Audrey Piveteau
Finance Intern
Raphaël Cailleux
Destination Coordinator, Chamonix
Apolline Dauvignac
Destination Coordinator, Mallorca
Jennifer Schab Schellenberg
Hospitality Intern
Clara Wehbe
Junior Revenue Manager
Etienne Levillain
Full Stack Developer
Ilia Zolas
Revenue Management Intern
Philippe Groff
Destination Coordinator, Trois Vallees
Jeanne Vorger
Destination Coordinator, Chamonix
Antoni Daubier
M&A Integration Manager
Gillon Hunter
Revenue Manager
Peggy dos Reis
Head of Field Operations, Spain
Gener Arenas
Owner Relations Supervisor
Valeria Kadletz
Chief Marketing Officer
Thibaud Donzier
MEAN Stack Development Intern
Thomas Marin
Marketing & Content Intern
Bryn Groetken
Accountant
Rania Taghi
Human Resources & Project Management Intern
Louna Cohen
Finance Intern
Élise Seguy
Operations Executive
Pauline Amarger
Founding Director & Head of Luxury
Tom Avery
Group Financial Controller
Dan Hurlstone
Head of People
Sally Clifford
Resort Manager
Rachel Stillman
General Manager
Ruaridh Wightman
Concierge & Purchasing Manager
Dibby Ffrench-Constant
Head of UK Guest Relations
James (Dougie) Douglas
Commercial Director
Harriet Kitchen
Sales Director
Katie Weeks
Concierge & Marketing Manager
Izzy Philpott
Operations Manager
Laura Probert
Sales Director, Beyond Exclusive
Vicky Sampson
UK COO
Polly Le Gassicke
ABOUT OUR TEAM
Year of founding
Number of team members
Average age is 33 years old
Gender breakdown: 55% women, 45% men. We are proud of our gender balance in managerial functions
Team member's perks
Flexibility to work remotely
Personal budget of 500€ unlocked on each work anniversary for work-related trainings, home office equipment and/or workout
1 workday or 100€ per year for a charity of your choice
Discount on Emerald stays, during low season, on selected properties
Coaching program for Director level and above from 1st anniversary
Yearly team off-site
Occasional team outings
In Spain, a Cobee card to maximize your net income thanks to the use of benefits in kind
In France, some "tickets restaurant" from the 1st anniversary.
Also, did you know that we pay bonuses when our team members sleep more, recycle and exercise?
Find out more about this in our Medium article.
Emerald Stay office
in Barcelona
CULTURE
ABOUT OUR CULTURE
We offer a work environment that values and empowers people while fostering personal development. Our culture is dictated by the following values
Make Mistakes
We foster a creative environment where the best ideas win, where it is okay to make mistakes and unacceptable not to learn from them.
Question
We don't accept the status quo and look for ways to leverage technology while empowering people.
Care
We care about our team members, our partners and our clients, and make our passion and our work one and the same.
Speak Up
We are true people who give honest feedback, who are not afraid to share opinions and who don't talk behind one's back.
Think Big
While staying humble, we aim for the stars and work towards established goals and metrics.
Don’t Compromise
We are obsessed with quality, like a Swiss watchmaker.
