Our team

Emerald Stay® is the first prop-tech to manage premium homes in non-urban destinations.

Emerald Stay team

Our team is disrupting the fragmented vacation rental market by building a hospitality brand from the ground up. Guests can expect a consistent Emerald Stay experience with reliable tech at every touchpoint, while homeowners can sit back and digitally monitor how their property is being monetised, as well as pampered, while they are not there. It’s called Smart Ownership®.

We have offices in Geneva and Barcelona, and team members in each of our destinations. Last but not least, we have raised more than €3m from prominent investors in order to back our growth and are now profitable.

The awards and recognition we’re proud of:

Best leisure property management company in 2021, at the global industry event by The Shortyz.

Sustainability in 2022, at the global industry event by The Shortyz.

Superhost on Airbnb for all of our properties since our launch (average of 4.8/5.0 for hundreds of reviews)

Emerald Stay, Net Promoter Score of 55 to date

A Net Promoter Score of 55 to date, one of the highest in our industry

Great Place to Work® in 2022 by the experts in workplace culture

B Corp® certified since 2022, recognizing our social and environmental work including 100% carbon compensation

They talk about us

Forbes

Forbes

The Wall Street Journal

The Wall Street Journal

Le Figaro

Who we are

We're a team based between Barcelona, Geneva and our destinations.
Our background is in hospitality, technology, real-estate and finance.

About half of us have their boots on the ground, while the other half work at the head office managing guest and homeowner relationships, and building and operating our technology and distribution infrastructure. We love what we do, and who we do it with.

Fanny Chapel HEAD OF HR & HOSPITALITY of Emerald Stay

Fanny Chapel

Head of HR & Hospitality

Pauline Sale, Operations Supervisor of Emerald Stay

Pauline Sale

Operations Manager

Gregory Collette, Chief Technology Officer of Emerald Stay

Gregory Collette

Chief Technology Officer

Fabien Rialhe

Fabien Rialhe

Head of Operations, Alps

Caroline Verstraeten, Emerald Stay, Owner Relations Supervisor

Caroline Verstraeten

Owner Relations Supervisor

Thibault Leportier, Emerald Stay, Operations Executive

Thibault Leportier

Operations Supervisor

Dominique Duby

Dominique Duby

Maintenance Manager

Sebastien Doat

Yan Emery

Chief Financial Officer

Manon Bouquerand

Destination Manager, Alpe d'Huez

Clementine Le Lay Rampelberg

Clementine Le Lay Rampelberg

Operations Executive

Sarah-Jane Stone

Sarah-Jane Stone

Destination Manager, Costa Brava

Chris Bonnet, Emerald Stay, Front End Developer

Chris Bonnet

Front End Developer

Mônica Villas Bôas

Mônica Villas Bôas

Project Manager

Ines Guillot

Ines Guillot

Destination Manager, Portes du Soleil

Virgile Charon

Virgile Charon

Financial Analyst

Letizia Poggi

Letizia Poggi

Destination Manager, Chamonix

Maëva Najm

Maëva Najm

Operations Executive

Julie Guillouzo

Julie Guillouzo

Destination Coordinator, Alpe d'Huez

Andre Prudente

Andre Prudente

Destination Coordinator, Portes du Soleil

Toni Esteva

Toni Esteva

Business Development Director, Mallorca

Cyril Bergeron

Cyril Bergeron

Finance Intern

Our team | Operations Executive | Emerald Stay

Carmen Chatman

Operations Executive

Our team | Emerald Stay

Axelle Legrand

Head of Distribution & Revenue Management

Ricardo Huang Ying

Full Stack Developer

Franziska Kästel

Destination Coordinator, Alcudia

Carole Bouvat-Martin

Portfolio Specialist

Destination Coordinator Pollensa

Becky Hills

Destination Coordinator, Pollensa

Destination Coordinator Pollensa

Scarlet Morgan

Destination Coordinator, Pollensa

Paula Mas Cipres

Destination Coordinator, Costa Brava

Marion Amafroid-Broisat

Destination Coordinator, Chamonix

Yassine Rahali

Admin & Finance Intern

Our team | Emerald Stay

Romain Pergaud

Destination Coordinator, Portes du Soleil

Alba Arnau Alemany

Revenue Management Intern

2018

Year of founding

31

Number of team members

33

years old

Average age

55%

45%

♂︎

Gender breakdown: 55% women, 45% men. We are proud of our gender balance in managerial functions

The founders

Maxime Friess & Laurent Lacourt, the founders of Emerald Stay

Maxime Friess

Born to a hotelier family in the Swiss Alps, Maxime has a background in real estate private equity, market finance and investment banking. He is a graduate of Essec Business School Paris. His favorite dish is Sole façon Meuniere with a glass of Pouilly-Fume.

Laurent Lacourt

Born in the beautiful South West of France near Toulouse, Laurent has a background in entrepreneurship, technology and hospitality management. He is a graduate of Essec Business School Paris. His favorite dish is Duck breast with homemade fries with a glass of Bordeaux.

Team Member’s Perks

Emerald Stay office

  • Flexibility to work remotely

  • Personal training budget of 500€ unlocked on each work anniversary

  • 1 workday or 100€ per year for a charity of your choice

  • Discount on Emerald stays, during low season, on selected properties

  • Coaching program for Director level and above from 1st anniversary

  • Yearly team off-site

  • Occasional team outings

  • In Spain, a Cobee card to maximize your net income thanks to the use of benefits in kind

Also, did you know that we pay bonuses when our team members sleep more, recycle and exercise?
Find out more about this in our Medium article.

About our culture

We offer a work environment that values and empowers people while fostering personal development. Our culture is dictated by the following values

Make Mistakes

We foster a creative environment where the best ideas win, where it is okay to make mistakes and unacceptable not to learn from them.

Question

We don't accept the status quo and look for ways to leverage technology while empowering people.

Care

We care about our team members, our partners and our clients, and make our passion and our work one and the same.

Speak Up

We are true people who give honest feedback, who are not afraid to share opinions and who don't talk behind one's back.

Think Big

While staying humble, we aim for the stars and work towards established goals and metrics.

Don’t Compromise

We are obsessed with quality, like a Swiss watchmaker.

Feeling aligned?

Then join our team!

We’re looking for Jacks and Jills of all Trade who will strive in a quickly evolving environment.