Our team
Emerald Stay® is the first prop-tech to manage premium homes in non-urban destinations.
Our team is disrupting the fragmented vacation rental market by building a hospitality brand from the ground up. Guests can expect a consistent Emerald Stay experience with reliable tech at every touchpoint, while homeowners can sit back and digitally monitor how their property is being monetised, as well as pampered, while they are not there. It’s called Smart Ownership®.
We have offices in Geneva and Barcelona, and team members in each of our destinations. Last but not least, we have raised more than €10m from prominent investors in order to back our growth and are now profitable.
AWARDS AND RECOGNITIONS
BEST LEISURE PROPERTY MANAGER
Best leisure property management company in 2021, at the global industry event by The Shortyz.
SUSTAINABILY AWARDS
Sustainability in 2022, at the global industry event by The Shortyz.
GREAT PLACE TO WORK®
Great Place to Work® in 2022 by the experts in workplace culture
HAPPY INDEX AT WORK®
HappyIndexAtWork® is awarded by the ChooseMyCompany platform to companies that have demonstrated a positive work environment and a culture of workplace happiness.
WE IMPACT INDEX®
WeImpactIndex® is a label recognizing the companies whose employees most value the reality of social and environmental practices (ESG).
Superhost
Superhost on Airbnb for all of our properties since our launch (average of 4.8/5.0 for hundreds of reviews)
The founders
Maxime Friess
Born to a hotelier family in the Swiss Alps, Maxime has a background in real estate private equity, market finance and investment banking. He is a graduate of Essec Business School Paris. His favorite dish is Sole façon Meunière with a glass of Pouilly-Fumé.
Laurent Lacourt
Born in the beautiful South West of France near Toulouse, Laurent has a background in entrepreneurship, technology and hospitality management. He is a graduate of Essec Business School Paris. His favorite dish is Duck breast with homemade fries with a glass of Bordeaux.
They talk about us
Who we are
We're a team based between Barcelona, Geneva and our destinations. Our background is in hospitality, technology, real-estate and finance.
About half of us have their boots on the ground, while the other half work at the head office managing guest and homeowner relationships, and building and operating our technology and distribution infrastructure. We love what we do, and who we do it with.
Head of HR & Hospitality
Fanny Chapel
Chief Technology Officer
Gregory Collette
Operations Manager
Pauline Salé
Head of Operations, Alps
Fabien Rialhe
Owner Relations Manager
Caroline Verstraeten
Owner Relations Supervisor
Thibault Leportier
Operations Supervisor
Clémentine Le Lay Rampelberg
Sales Executive
Marie-Caroline Vouzelaud
Chief Financial Officer
Yan Emery
Communications & Brand Manager
Olivia Gauss
Front End Developer
Chris Bonnet
Destination Manager, Portes du Soleil
Inès Guillot
Destination Manager in Alpe d'Huez
André Prudente
Head of Distribution & Revenue Management
Axelle Legrand
Project Manager
Mônica Villas Bôas
Sales Executive
Carmen Chatman
Lead Dev
Ricardo Huang Ying
Assistant Operations Supervisor
Maëva Najm
Operations Executive
Corentin Sittinieri
Destination Coordinator, Alcudia
Vanesa Vidal Pillado
Destination Coordinator, Costa Brava
Jeanne Vorger
Destination Manager, Châtel & Les Carroz
Romain Pergaud
Destination Coordinator, Mallorca
Jennifer Schab Schellenberg
Operations Executive
Pauline Amarger
Operations Executive
Audrey Piveteau
Head of Field Operations, Spain
Gener Arenas
Accountant
Rania Taghi
Marketing & Integrations Executive
Bryn Groetken
Owner Relations Executive
Abel Gueli
Full-Stack Developer
Marats Samigullins
Full-Stack Developer
Jason Azoulay
HR Manager
Chloé Fargues
Destination Manager in Chamonix
Apolline Dauvignac
Admin Clerk
Paula Simón Sánchez
Revenue Manager
Alicia Celada
Destination Coordinator, Mallorca
Scarlet Morgan
Destination Coordinator, Trois Vallées
Marianne Alion
CRM MANAGER
Alexandra Cuartin
FP&A Analyst
Virgile Charon
Destination Coordinator, Chamonix
Liljana Lafond
Tech Project Management
Jess Balentina
Revenue Management intern
Rasam Rahimpour
Senior Accountant
Pierre Maricq
Sports Partnerships Manager
Baptiste Maurel
Head of AI
Sammy Azdoufal
Owner Relations Supervisor
Bastien Thomas
Destination Coordinator, Portes du Soleil
Camille Petitot
Revenue Management Intern
Alice Loree
Director of Sales & Guest Relations
Arthur Khayat
Destination Coordinator, Portes du Soleil
Loïc Mayer
Destination Coordinator, Costa Brava
Federica Sangiorgio
Senior Accountant
José Daniel Rocha Montero
Project Management Intern
Raphaël Batle
Sales Executive
Azul Perez
Content Intern
Alicia Pagnamenta
Founding Director & Head of Luxury
Tom Avery
Head of People
Sally Clifford
Group Financial Controller
Dan Hurlstone
General Manager
Ruaridh Wightman
Concierge & Purchasing Manager
Dibby Ffrench-Constant
Resort Manager
Rachel Stillman
Head of Sales
James (Dougie) Douglas
Concierge Manager
Henrietta Baxter
Chief Commercial Officer
Fiona Ellis
UK COO
Polly Le Gassicke
Finance Manager
Jasmine (Jaz) Aked-Slack
Concierge & Marketing Manager
Izzy Philpott
Senior in-resort concierge manager
Molly Ellis
Operations Director
Laura Crawford
Head Driver
Will Stirrup
Concierge Manager
Lucy Hyndman
Business Operations Director
Harriet Kitchen
CEO
Fabien de Labarre
Director (Fabio Home Services)
Julien Mattioli
Admin Manager
Marine Perez
Admin Manager
Karine Duboys de Labarre
Maintenance
Jimmy Aucher
Rentals Manager
Clémence Boursin
Concierge Manager
Amandine Toussard
Director (Bo House)
Augustin Hacot
Rentals Manager
Thomas Sabbe
Maintenence
Viktor Gonnet
Public Relations & Event Manager
Daisy Odabasi
CEO
Patricia Sánchez-Bretaño
Assistant Director
Anna Romagosa
COO
Naiara Alejandro
Admin Manager
Beatriz Martin
Maintenance Manager
Antonio Serrano
HR Manager
Cristina Agrafojo
Housekeeper Assistant
Nathalia Gomez
Accommodation Manager
Regina Monrroy
Accounting
Xavi Cobo
Housekeeper Manager
Adriana Rincón
Accommodation
Sandra Gómez
Accommodation
Alex Dedieu
Marketing Manager
Germán Rojkin
Linen
Miriam Vicente
Revenue manager
Ariel Caballero
ABOUT OUR TEAM
Year of founding
Number of team members
Average age is 34 years old
Gender breakdown: 60% women, 40% men. We are proud of our gender balance in managerial functions
Team member's perks
Flexibility to work remotely
Personal budget of 300€ unlocked on each work anniversary for well-being expenses
Your birthday off
In Spain, an Alan Flex card can help maximise your net income thanks to the use of benefits in kind
In France, some "tickets restaurant" from the 1st anniversary
Discount on Emerald stays, during the low season, on selected properties
Discount on Eterniti's services in all our destinations
Coaching program
Referral program
Yearly team off-site
Occasional team outings
Also, we pay bonuses when our team members sleep more, recycle and exercise!
Emerald Stay office
in Barcelona
CULTURE
ABOUT OUR CULTURE
We offer a work environment that values and empowers people while fostering personal development. Our culture is dictated by the following values
Make Mistakes
We foster a creative environment where the best ideas win, where it is okay to make mistakes and unacceptable not to learn from them.
Question
We don't accept the status quo and look for ways to leverage technology while empowering people.
Care
We care about our team members, our partners and our clients, and make our passion and our work one and the same.
Speak Up
We are true people who give honest feedback, who are not afraid to share opinions and who don't talk behind one's back.
Think Big
While staying humble, we aim for the stars and work towards established goals and metrics.
Don’t Compromise
We are obsessed with quality, like a Swiss watchmaker.
