Our team

Emerald Stay® is the first prop-tech to manage premium homes in non-urban destinations.

Our team is disrupting the fragmented vacation rental market by building a hospitality brand from the ground up. Guests can expect a consistent Emerald Stay experience with reliable tech at every touchpoint, while homeowners can sit back and digitally monitor how their property is being monetised, as well as pampered, while they are not there. It’s called Smart Ownership®.

We have offices in Geneva and Barcelona, and team members in each of our destinations. Last but not least, we have raised more than €10m from prominent investors in order to back our growth and are now profitable.

AWARDS AND RECOGNITIONS

BEST LEISURE PROPERTY MANAGER

Best leisure property management company in 2021, at the global industry event by The Shortyz.

SUSTAINABILY AWARDS

Sustainability in 2022, at the global industry event by The Shortyz.

GREAT PLACE TO WORK®

Great Place to Work® in 2022 by the experts in workplace culture

HAPPY INDEX AT WORK®

HappyIndexAtWork® France Espana 2023

HappyIndexAtWork® is awarded by the ChooseMyCompany platform to companies that have demonstrated a positive work environment and a culture of workplace happiness.

WE IMPACT INDEX®

WeImpactIndex® France Espana 2023

WeImpactIndex® is a label recognizing the companies whose employees most value the reality of social and environmental practices (ESG).

Superhost

Superhost on Airbnb for all of our properties since our launch (average of 4.8/5.0 for hundreds of reviews)

The founders

Maxime Friess

Born to a hotelier family in the Swiss Alps, Maxime has a background in real estate private equity, market finance and investment banking. He is a graduate of Essec Business School Paris. His favorite dish is Sole façon Meuniere with a glass of Pouilly-Fume.

Laurent Lacourt

Born in the beautiful South West of France near Toulouse, Laurent has a background in entrepreneurship, technology and hospitality management. He is a graduate of Essec Business School Paris. His favorite dish is Duck breast with homemade fries with a glass of Bordeaux.

Maxime Friess & Laurent Lacourt, los fundadores de Emerald Stay

They talk about us

Who we are

We're a team based between Barcelona, Geneva and our destinations. Our background is in hospitality, technology, real-estate and finance.

About half of us have their boots on the ground, while the other half work at the head office managing guest and homeowner relationships, and building and operating our technology and distribution infrastructure. We love what we do, and who we do it with.

Fanny Chapel HEAD OF HR & HOSPITALITY of Emerald Stay

Head of HR & Hospitality

Fanny Chapel

Pauline Sale, Operations Supervisor of Emerald Stay

Operations Manager

Pauline Sale

Gregory Collette, Chief Technology Officer of Emerald Stay

Chief Technology Officer

Gregory Collette

Fabien Rialhe

Head of Operations, Alps

Fabien Rialhe

Caroline Verstraeten, Emerald Stay, Owner Relations Supervisor

Owner Relations Manager

Caroline Verstraeten

Thibault Leportier, Emerald Stay, Operations Executive

Owner Relations Supervisor

Thibault Leportier

Dominique Duby

Maintenance Manager

Dominique Duby

Clementine Le Lay Rampelberg

Operations Supervisor

Clementine Le Lay Rampelberg

Sebastien Doat

Chief Financial Officer

Yan Emery

Communications & Brand Manager

Olivia Gauss

Chris Bonnet, Emerald Stay, Front End Developer

Front End Developer

Chris Bonnet

Ines Guillot

Destination Manager, Portes du Soleil

Ines Guillot

Our team | Emerald Stay

Head of Distribution & Revenue Management

Axelle Legrand

Andre Prudente

Destination Manager in Alpe d'Huez

Andre Prudente

Mônica Villas Bôas

Project Manager

Mônica Villas Bôas

Our team | Operations Executive | Emerald Stay

Operations Executive

Carmen Chatman

Lead Dev

Ricardo Huang Ying

Maëva Najm

Operations Executive

Maëva Najm

Our team | Emerald Stay

Destination Coordinator, Alcudia

Vanesa Vidal Pillado

Toni Esteva

Business Development Director, Mallorca

Toni Esteva

Our team | Emerald Stay

Destination Manager in Chamonix

Apolline Dauvignac

Our team | Emerald Stay

Destination Coordinator, Portes du Soleil

Romain Pergaud

Destination Coordinator, Mallorca

Jennifer Schab Schellenberg

Our team | Emerald Stay

Operations Executive

Audrey Piveteau

Owner Relations Supervisor

Valeria Kadletz

Full Stack Developer

Ilia Zolas

Our team | Emerald Stay

Junior Revenue Manager

Etienne Levillain

Head of Marketing & Integrations

Gillon Hunter

Destination Coordinator, Costa Brava

María Del Mar Rodríguez

Our team | Emerald Stay

Destination Coordinator, Trois Vallees

Jeanne Vorger

Head of Field Operations, Spain

Gener Arenas

Human Resources & Project Management Intern

Louna Cohen

Revenue Manager

Peggy dos Reis

Marketing & Content Intern

Marketing & Content Intern

Bryn Groetken

Finance Intern

Élise Seguy

Accountant

Accountant

Rania Taghi

Content & Social Manager

Joseph Herbinet

Revenue Management Intern

Alice Mondani

Hospitality Intern

Eliott Van Der Meerschen

Operations Executive

Pauline Amarger

Hospitality Intern

Jade De Mey

MEAN Stack Developer Intern

Basile Trebus

Project Management Intern

Abel Gueli

Admin Clerk

Paula Símon Sánchez

Sales Director, Emerald Stay & Beyond Exclusive

Vicky Sampson

A person with a headscarf is winking and smiling at the camera against a plain background.

Destination Coordinator, Verbier

Gaëlle Schram

Founding Director & Head of Luxury

Tom Avery

Group Financial Controller

Dan Hurlstone

Head of People

Sally Clifford

Resort Manager

Rachel Stillman

General Manager

Ruaridh Wightman

Concierge & Purchasing Manager

Dibby Ffrench-Constant

Head of UK Guest Relations

James (Dougie) Douglas

Commercial Director

Harriet Kitchen

Sales Director

Katie Taylor

Concierge & Marketing Manager

Izzy Philpott

Operations Manager

Laura Probert

Sales Director, Beyond Exclusive & Emerald Stay

Vicky Sampson

UK COO

Polly Le Gassicke

Concierge Manager

Lucy Hyndman

Woman with long hair wearing a Verbier Exclusive ski jacket, smiling at the camera. Black and white image.

Senior Guest Relations Manager

Molly Ellis

A person wearing a puffer jacket stands smiling against a plain background.

Finance Manager

Jasmine (Jaz) Aked-Slack

Person in a winter jacket with

Chouqui Chalet Manager

Kasia Biela

Person smiling in a black jacket on a gray background, with snowflakes on their hair and shoulders.

Head Driver

Will Stirrup

CEO

Fabien de Labarre

Director (Fabio Home Services)

Julien Mattioli

Admin Manager

Marine Perez

Admin Manager

Karine Duboys de Labarre

Maintenance

Jimmy Aucher

Rentals Manager

Clemence Boursin

Maintenance

Aurelien Buire

Director (Bo House)

Augustin Hacot

Rentals Manager

Thomas Sabbe

Concierge Manager

Amandine Toussard

Maintenence

Viktor Gonnet

ABOUT OUR TEAM

2018

Year of founding

73

Number of team members

34

Average age is 34 years old

60% ♀︎
|︎
40% ♂︎

Gender breakdown: 60% women, 40% men. We are proud of our gender balance in managerial functions

Team member's perks

  • Flexibility to work remotely

  • Personal budget of 500€ unlocked on each work anniversary for work-related trainings, home office equipment and/or workout

  • 1 workday or 100€ per year for a charity of your choice

  • Discount on Emerald stays, during low season, on selected properties

  • Coaching program for Director level and above from 1st anniversary

  • Yearly team off-site

  • Occasional team outings

  • In Spain, a Cobee card to maximize your net income thanks to the use of benefits in kind

  • In France, some "tickets restaurant" from the 1st anniversary.


    Also, did you know that we pay bonuses when our team members sleep more, recycle and exercise?
    Find out more about this in our Medium article.

Emerald Stay office
in Barcelona

CULTURE

ABOUT OUR CULTURE

We offer a work environment that values and empowers people while fostering personal development. Our culture is dictated by the following values

Make Mistakes

We foster a creative environment where the best ideas win, where it is okay to make mistakes and unacceptable not to learn from them.

Question

We don't accept the status quo and look for ways to leverage technology while empowering people.

Care

We care about our team members, our partners and our clients, and make our passion and our work one and the same.

Speak Up

We are true people who give honest feedback, who are not afraid to share opinions and who don't talk behind one's back.

Think Big

While staying humble, we aim for the stars and work towards established goals and metrics.

Don’t Compromise

We are obsessed with quality, like a Swiss watchmaker.

Feeling aligned?

Then join our team! We’re looking for Jacks and Jills of all Trade who will strive in a quickly evolving environment.

B Corp® certified

B Corp® certified since 2022, recognizing our social and environmental work including 100% carbon compensation

NEWSLETTER

Stay up to date

Sign up