Are you fed up with managing your own property rentals?
Occupancy rates fluctuate, maintenance costs, risks of deterioration, the hazards are numerous when you decide to rent your luxury apartment or chalet...
At Emerald Stay, our innovative concierge service will allow you to simplify your seasonal rental management by renting out more of your property and thus improve the profitability of your apartment or chalet.
Increase your rental income and free yourself from management constraints!
By choosing our innovative solution of rental management and conciergerie, you are choosing serenity.
We take care of everything and assume all the risks and responsibilities. All you have to do is to colect your revenue and enjoy your property whenever you wish.
You are just one step away from starting to get the most out of your property!
To get started, please fill in the form below so that we can draw up a bespoke simulation for you.
Our owners love our rental management services
Value of properties under management in all our destinations
“ Impeccable Service „
I chose to work with Emerald Stay because of their commitment to the guest experience. Even though I don’t have to get involved in any part of the process, I rest assured that the guests will have a flawless stay at my property. The constant positive reviews speak by themselves!
Katie R.
London
“ It's easy to trust Emerald Stay „
I knew I could trust Emerald Stay from the beginning thanks to the great experience they have managing chalets in Spain and France. The reviews they receive in all of their properties across different destinations speak for themselves. And as an owner, I couldn’t be happier seeing my property being so well taken care of.
Ferran J.
Barcelona
And our clients too.
+1000 verified reviews
(average of 4.7/5.0)
Superhost on Airbnb for all our properties 4 years in a row
Booking.com Travellers Reviews Awards 2022
Entrust us the management of your property
Emerald Stay's true value lies in the combined experience of its leaders in the technology, hospitality and real estate sectors.
We bring all our expertise to the task of providing a highly digital, hassle-free solution for the monetization of premium homes in lifestyle destinations.
We call it Smart Ownership, a simple idea fulfilled through an avant-garde execution that requires no effort from your side, other than enjoying your home when you want to, and earning yield while you are not there. We take care of everything else. Everything.
A digital presence
With our app, everything you need to know is at your fingertips.
As well as local
Our Emerald Stay teams on-the-ground ensure the smooth running of stays and a rapid response in case maintenance interventions are needed.
The awards and recognition we’re proud of:
Best leisure property management company in 2021, at the global industry event by The Shortyz
Sustainability in 2022, at the global industry event by The Shortyz
A Net Promoter Score of 55 to date, one of the highest in our industry
Great Place to Work® in 2022 by the experts in workplace culture
B Corp® certified since 2022, recognizing our social and environmental work including 100% carbon compensation
6 reasons to trust us
1. Emerald Stay intervenes in all stages of the rental process
Multichannel booking options, tailored customer attention, digital concierge, top-of-the-range hotel services, premium guest experience, on-site maintenance, and more. We are experts in handling every single aspect of the rental of your property, both online and on-the-ground, and are highly responsive and attentive to the needs of owners, not only of guests.
2. We optimise the occupancy of your villa, chalet or apartment
Homes for rental in non-urban destinations typically struggle to find tenants in low season. At Emerald Stay, we are obsessed with optimising the occupancy rate of your home throughout the year. We distribute your property in over 25 channels, maintain supercharged overnight pricing and data analytics to match demand, and package loyalty offers to boost the appeal of your home during off-peak months. We conduct professional photoshoots of all homes and deliver up-to-the-minute and rapid responses to all prospects and customers. We manage your home like a hotel and maintain a high level of service to ensure reservations come in throughout the whole year.
3. We put the security of your home and your peace of mind first
Although our focus as your exclusive home manager is on maximising your profits, our main value to you is our promise of security and reliability. No unpleasant surprises. To be faithful to this promise, our tech team has developed an application that assesses rental requests, checks customer IDs and retains security deposits, all before the guests are sent the address to your property. In parallel, our on-site manager ensures the smooth running of stays in case maintenance or other contingencies arise. Lastly, our custom insurance coverage ensures your home is fully protected.
4. Your share of the earnings goes net into your pocket, no post-hoc invoicing
A 100% contract renewal rate is no coincidence. By choosing us, you offload the responsibilities associated with managing a second home, including the payment of invoices. The income paid by Emerald Stay for the rental of your property is a fixed share of the rental income generated by your home, and thus definitive and straightforward. Thanks to our newly developed app for owners, your income is also transparent, as you can follow the bookings, occupancy and reviews posted about your chalet or apartment on a real-time basis.
5. We are experts in VAT refund structures
We have partnered with the best law firm in France to help owners of qualifying properties get a full 20% refund of the purchase price of their villa, chalet or apartment with peace of mind. We have a firm commitment to complying with the regulation and ensuring that owners who become our clients are fully protected and will not face legal issues, as is increasingly common in the area.
6. Continue to enjoy your villa, chalet or apartment at will
Monetising your second home does not mean you are restricted from using it, quite the contrary! Owning a home should come with the pleasures of staying in it, which is why our contract provides that you can continue to enjoy your property whenever you want to. Simply open your app, check the availability, and block the dates that interest you. We will take care of the rest!
They talk about us
Forbes
The Wall Street Journal
Le Figaro