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Morzine property management

Get the most out of your rental investment in Morzine

Renting high-end furnished tourist accommodation requires constant availability. By entrusting the keys of your prestigious property to Emerald Stay, you only keep the pleasure of your investment, not the constraints. Thanks to our approach which aims to manage your asset like a new generation hotel, you will improve the profitability of your property without doing anything since from rental to maintenance, we take care of everything!

Are you a homeowner?

Get a profitability simulation of your property in 2 minutes!

We have developed a simulator in order to help you quickly know the possible profitability of your property.

This estimate is based on the knowledge of our local experts as well as on the actual profitability of our properties under management.

Are you a homeowner? GET AN ESTIMATE

The awards and recognition we’re proud of:

Best leisure property management company in 2021, at the global industry event by The Shortyz

Best leisure property management company in 2021, at the global industry event by The Shortyz

Sustainability in 2022, at the global industry event by The Shortyz

Sustainability in 2022, at the global industry event by The Shortyz

Superhost on Airbnb for all of our properties since our launch (average of 4.8/5.0 for hundreds of reviews)

Superhost on Airbnb for all of our properties since our launch (average of 4.8/5.0 for hundreds of reviews)

A Net Promoter Score of 55 to date, one of the highest in our industry

A Net Promoter Score of 55 to date, one of the highest in our industry

Great Place to Work® in 2022 by the experts in workplace culture

Great Place to Work® in 2022 by the experts in workplace culture

B Corp® certified since 2022, recognizing our social and environmental work including 100% carbon compensation

B Corp® certified since 2022, recognizing our social and environmental work including 100% carbon compensation

They talk about us

Forbes

Forbes

The Wall Street Journal

The Wall Street Journal

Figaro

Le Figaro

Morzine property management

6 reasons to trust us

More serenity, freedom and better profitability: this is what we have to offer you! Our innovative seasonal rental management and private concierge solution includes all the services you are entitled to expect from such a service.

1. We are there every step of the way

Our clients and owners alike deal only with us. We intervene from the distribution of announcements to the handing over of the keys, through maintenance, concierge, invoicing. We are the sole player for the management of your property.

2. We optimize the profitability of your property

We are constantly adapting to demand by adjusting the price of our rentals and creating offers that meet customer expectations. This is to maintain a high occupancy rate in all seasons.

3. We guarantee you a serene rental

Before handing over the keys, our dedicated application verifies the identity of our customers and manages the deposit in order to secure access to your accommodation. Our on-site manager ensures that stays run smoothly.

4. We pay you an income net of charges

We pay rent every six months. The amount you receive is net and final: we take care of the payment of charges. You can follow the income of your property at any time from your application.

5. We advise you on the recovery of VAT

If your property is eligible, we help you recover 20% of its purchase price, thanks to the partnership we have set up with one of the best French law firms.

6. You stay at home whenever you want

At any time, you can decide to organize a private stay in your property. All you need to do is block the dates that interest you in the reservations calendar accessible from your owners application.

Now is the right time to invest in Morzine!

With a market down 3% over one year, now is the perfect time to buy your second home and invest in seasonal rentals in Morzine!

Morzine was impacted by the health crisis and closure of ski lifts during the 2020/2021 season as all resorts in the French Alps. An unprecedented situation that naturally had an impact on the price of local real estate. But such an opportunity will not come again anytime soon: the start of the 2021 school year is already shaping up to be dynamic with more buyers than sellers. Moreover, if we refer to prices practised in the Portes du Soleil area, there is an increase of 8% on average between the last quarter of 2019 and 2020. A sign that the quite relative decline recorded in Morzine will be only very temporary.

In the resort, the average accommodation price is € 364,766. Fees range from € 3,732 to € 7,980 / m2 for an apartment, with an average established between € 6,035 and € 4,621 and € 9,880 for a house (observed average price: € 7,473 / m2 **).

Morzine has just under 9,600 homes, 84% occupied as second homes or seasonal rentals. The resort attracts visitors in both summer and winter due to the attractiveness and views of the Portes du Soleil area, which is a delight for both skiers and mountain bikers.

Yes to Rental, but with services

Real estate professionals are unanimous in Morzine's holiday rental potential, as they are based on customer expectations.

"Today, it is no longer possible to rent out grossly, without services (linen, cleaning, etc.), or reception on arrival. Follow-up and support must always be possible during the stay" ***

We share this opinion, and it is even our raison d'être. It is why you will find with us an innovative solution of concierge and seasonal rental management inspired by the high-end hotel industry. With us, the owners of prestigious properties in Morzine, as elsewhere in the French Alps, free themselves from all the constraints vis-à-vis customers and benefit from solid expertise in VAT recovery. It also optimizes the profitability of their investments.

Sources:

* Ski: those winter sports resorts where it's time to buy!, (Seloger.com, January 2021)

** figures from September 1, 2021, MeilleurAgents.com

*** About Jean-Jacques Botta, present from Fnaim des Savoie in Should we still invest in the mountains? Les Echos, February 2016

Morzine Property management Emerald Stay offers premium property management for owners

Totally hassle-free

We have owned our chalet in Morzine for 15 years, and it had previously been such a hassle to synchronise our calendars with check-ins and cleanings for guest stays, not to mention the maintenance, which we had to take care of ourselves. Since we work with Emerald Stay, the operational burdens have completely disappeared, our property is even better maintained than before, and the rental revenue is higher every year.

  • Eric C.
  • Consultant, Lyon

Let's discuss

Are you the owner of a luxury chalet or apartment in Morzine or another resort in the French Alps and you'd like to trust us with its management and rental? Contact us!

Address:
Portes du Soleil
1065 route de Morzine
74110 Montriond

FAQ

All the answers to your questions

To date, we provide our customers with a choice of 22 prestigious properties in Morzine. Very well established in the French Alps, we are also present in other resorts in the Portes du Soleil (Les Gets and Chatel in particular) as well as in resorts in the Pays du Mont-Blanc and the 3 Valleys.

Absolutely ! We have developed real expertise in tax refund operations and are today recognized as the most rigorous player in this area in the French Alps. All the clients we have supported have managed to recover 20% of the price of their goods eligible for VAT recovery.

This success rate is notably due to the fact that we meet all the criteria to operate this mechanism in full transparency. From invoicing to the provision of hotel services, including the precise accounting of the personal stays of our owners: all our services meet the requirements of this system.

When you join us, you will be put in touch with your personal assistant who will be in charge of advising you according to your situation and the characteristics of your property.

Everything our owners and customers need! We have a team on site in Morzine to provide upkeep of property, cleaning, repairs and maintenance as well as all day-to-day operations necessary to maintain our properties at their standard.

At the same time, we offer all the private concierge services that our customers are entitled to expect from us, such as booking ski lessons or home dinners made by a starred chef or organizing transfers from and to the hotel. airport.

We also offer digital concierge services so that our customers can organize their stay in total autonomy if they prefer to do so. A team of experts is present remotely to provide a response 7 days a week to any type of request. Our owners can also contact them to get help with their VAT recovery efforts, for example.

We of course use the most reputable platforms like Airbnb, Booking, Homeway and Expedia to serve our ads. We are referenced as a trusted advertiser on these sites and as such benefit from privileged statuses (Super host, Preferred Partner, etc.) which guarantee us optimal visibility of our advertisements.

We also seek to distribute our properties on sites dedicated to luxury real estate and to international travel agencies corresponding to our positioning in the high-end and prestigious rentals.

Our website and our reservation platform are also first choice distribution channels, as we now register more than 40% of our direct reservations through this channel.

Nothing could be simpler: ask for a rental simulation on our site and you will be contacted directly by a member of our team who will audit your property to determine if it meets our criteria.

We have established a number of premium quality standards to meet the expectations of our customers and the properties we benchmark fall within this benchmark. The criteria that we have determined make it possible both to assess the property's environment (its location within the Morzine resort, its view, proximity to the ski slopes, etc.) and its intrinsic qualities (surface area of rooms, number of bedrooms and bathrooms, presence of a garden or terrace or even a sauna or spa, etc.).

But beyond these criteria, we also and above all want to work with owners who share the same vision as us and the same taste for excellence and prestigious real estate.

We make sure that doesn't happen first! We have developed an application that manages the verification of the identity of our customers and the taking of a deposit: essential prerequisites for any key delivery. We are also present on site to ensure that stays go smoothly and intervene urgently in the event of a breakdown, for example.

To this day, we have never had to regret damage that exceeds normal wear and tear but we are insured to deal with it, should it happen. We have taken out comprehensive home liability insurance with coverage of several million euros so that whatever damage is suffered, our properties are fully protected. In this way we are able to guarantee you a serene rental without bad surprises.

The rental payments take place every trimester, the time for us to collect the rent and pay the charges so that the amount we pay you is net of charges, taxes and fees. What you hit is final, you don't have to wait for any re-invoicing.

You can view the income generated by your property from your owner application and follow its progress at any time.

In addition to the obvious reasons related to the fact that you get rid of all the tasks inherent in the owners of furnished tourist accommodation by calling on us, you will be able to benefit from all our know-how in terms of new technologies, hotels, real estate and finance to improve the profitability of your seasonal rental investment. The quality and expertise of our versatile, multilingual team has been recognized with the Shortyz Best Leisure Asset Manager award.

We currently manage over 100 exclusive properties and none of our owners have wanted to leave us yet. Their confidence has thus enabled us to become a leader in the French Alps.

Sure! The advantage of investing in a seasonal rental property also lies in the possibility of staying there whenever you want. Nothing could be simpler: all you have to do is check the availability of your apartment or chalet, then block the dates that interest you from the owners application or from your personal Emerald Stay advisor. It's simple, quick and immediate!

We can also advise you on how to account for your personal stays, if you wish to recover the VAT on your investment.

We are the only ones able to intervene on the price of overnight stays in order to be able to manage the pricing policy of our properties as precisely as possible. We have a team of engineers dedicated to continuous market analysis through more than 40 real estate indicators. This allows us to set the highest possible price for your property, depending on the period and this can even be adjusted from day to day to meet demand. We also create packaged offers according to the periods in order to optimize the occupancy rate of our properties while maintaining a price consistent with the standing of each property. We pay attention to the high-end positioning of our brand and our services, you can rest assured that we will never rent your property below a certain rate.

By doing this, our owners see their income increase by 30% on average, compared to what they could receive with our competitors!

In order to be able to adjust prices in this way to market demand, we need to be able to proceed in total autonomy, which is why we ask our owners to entrust us with this task entirely. If you are not prepared to relinquish this control, unfortunately we will not be able to work together.

Indeed, a 3-year commitment is requested from our owners, with the possibility of withdrawal after one year if our services do not suit you.

We know from experience that a high-end furnished tourist accommodation in the French Alps needs 18 to 24 months to reach its rental potential. Customer referrals and loyalty take time to develop but help maintain high occupancy and profitability. We are very careful to use all means to achieve this objective as quickly as possible and we believe that our constant efforts deserve your trust in us for this period. But rest assured: none of our owners have yet wished to leave us after these three years of commitment, a sign that we are able to make you want to stay with us much longer.

Major events draw people to Morzine, so it is quite natural that we take this into account when setting our prices. Among other major events that take place in Morzine, we can mention the Spartan Winter Trail in December, the Rock The Pistes Festival at the Portes du Soleil and the Snowboxx Festival d'Avoriaz in March as well as the Spartan Race and the Morzine Harley Days in July.

We also set the high season prices according to the French school calendar but also that of the nationalities most represented in Morzine: United Kingdom, Saudi Arabia, Belgium and the Netherlands.

In high season we favor long stays, of a minimum of 7 nights, but if periods are vacant between two rentals of standard duration, we are able to offer packages to fill these availabilities and thus optimize the occupancy rate of our properties. Likewise, if we find that we have last-minute availability left and demand is going for shorter periods, then we adjust, always in your best interest.

In low or mid season, we adapt the length of stays by opening bookings to short periods of 2 to 4 nights minimum depending on the property, which meets the demand of our customers and once again increases the profitability of our properties.

All our efforts are focused on the visibility of our ads on the various platforms, including our own, which alone generates 40% of direct bookings. To ensure this visibility, we are working hard to maintain our privileged advertiser status such as Superhost status on Airbnb or Preferred Partner on Booking. This requires an irreproachable quality of service.


Second lever element, and not the least: the price of our rentals. This is why we make sure that we always offer the right price at the right time. Demand fluctuates depending on the time of year, depending on events or school holidays, the weather, etc. It is therefore up to us to determine at each moment the highest possible price to meet the demand of our customers while improving the profitability of your property. To do this, we have dedicated a team to monitoring market prices in order to be always very well positioned, regardless of the distribution channel used.


Finally, we build customer loyalty through VIP programs and conduct targeted marketing campaigns, in conjunction with our CRM in order to make our offers known to our privileged contacts and our local partner agencies.



All our efforts are focused on the visibility of our ads on the various platforms, including our own, which alone generates 40% of direct bookings. To ensure this visibility, we are working hard to maintain our privileged advertiser status such as Superhost status on Airbnb or Preferred Partner on Booking. This requires an irreproachable quality of service.

Second lever element, and not the least: the price of our rentals. This is why we make sure that we always offer the right price at the right time. Demand fluctuates depending on the time of year, depending on events or school holidays, the weather, etc. It is therefore up to us to determine at each moment the highest possible price to meet the demand of our customers while improving the profitability of your property. To do this, we have dedicated a team to monitoring market prices in order to be always very well positioned, regardless of the distribution channel used.

Finally, we build customer loyalty through VIP programs and conduct targeted marketing campaigns, in conjunction with our CRM in order to make our offers known to our privileged contacts and our local partner agencies.

Sure! If a washing machine breaks down or if the Wifi does not respond, our team intervenes directly on site to find a solution. Customers can reach us very easily through our digital concierge service or by contacting our team of experts. On your side, you do not have to worry about anything, it is part of the services provided for in our contract, like everything relating to upkeep, cleaning and preventive and curative maintenance.