Morzine property management

To date, we provide our customers with a choice of 22 prestigious properties in Morzine. Very well established in the French Alps, we are also present in other resorts in the Portes du Soleil (Les Gets and Chatel in particular) as well as in resorts in the Pays du Mont-Blanc and the 3 Valleys.

Absolutely ! We have developed real expertise in tax refund operations and are today recognized as the most rigorous player in this area in the French Alps. All the clients we have supported have managed to recover 20% of the price of their goods eligible for VAT recovery.

This success rate is notably due to the fact that we meet all the criteria to operate this mechanism in full transparency. From invoicing to the provision of hotel services, including the precise accounting of the personal stays of our owners: all our services meet the requirements of this system.

When you join us, you will be put in touch with your personal assistant who will be in charge of advising you according to your situation and the characteristics of your property.

Everything our owners and customers need! We have a team on site in Morzine to provide upkeep of property, cleaning, repairs and maintenance as well as all day-to-day operations necessary to maintain our properties at their standard.

At the same time, we offer all the private concierge services that our customers are entitled to expect from us, such as booking ski lessons or home dinners made by a starred chef or organizing transfers from and to the hotel. airport.

We also offer digital concierge services so that our customers can organize their stay in total autonomy if they prefer to do so. A team of experts is present remotely to provide a response 7 days a week to any type of request. Our owners can also contact them to get help with their VAT recovery efforts, for example.

We of course use the most reputable platforms like Airbnb, Booking, Homeway and Expedia to serve our ads. We are referenced as a trusted advertiser on these sites and as such benefit from privileged statuses (Super host, Preferred Partner, etc.) which guarantee us optimal visibility of our advertisements.

We also seek to distribute our properties on sites dedicated to luxury real estate and to international travel agencies corresponding to our positioning in the high-end and prestigious rentals.

Our website and our reservation platform are also first choice distribution channels, as we now register more than 40% of our direct reservations through this channel.

Nothing could be simpler: ask for a rental simulation on our site and you will be contacted directly by a member of our team who will audit your property to determine if it meets our criteria.

We have established a number of premium quality standards to meet the expectations of our customers and the properties we benchmark fall within this benchmark. The criteria that we have determined make it possible both to assess the property's environment (its location within the Morzine resort, its view, proximity to the ski slopes, etc.) and its intrinsic qualities (surface area of rooms, number of bedrooms and bathrooms, presence of a garden or terrace or even a sauna or spa, etc.).

But beyond these criteria, we also and above all want to work with owners who share the same vision as us and the same taste for excellence and prestigious real estate.

We make sure that doesn't happen first! We have developed an application that manages the verification of the identity of our customers and the taking of a deposit: essential prerequisites for any key delivery. We are also present on site to ensure that stays go smoothly and intervene urgently in the event of a breakdown, for example.

To this day, we have never had to regret damage that exceeds normal wear and tear but we are insured to deal with it, should it happen. We have taken out comprehensive home liability insurance with coverage of several million euros so that whatever damage is suffered, our properties are fully protected. In this way we are able to guarantee you a serene rental without bad surprises.

The rental payments take place every trimester, the time for us to collect the rent and pay the charges so that the amount we pay you is net of charges, taxes and fees. What you hit is final, you don't have to wait for any re-invoicing.

You can view the income generated by your property from your owner application and follow its progress at any time.

In addition to the obvious reasons related to the fact that you get rid of all the tasks inherent in the owners of furnished tourist accommodation by calling on us, you will be able to benefit from all our know-how in terms of new technologies, hotels, real estate and finance to improve the profitability of your seasonal rental investment. The quality and expertise of our versatile, multilingual team has been recognized with the Shortyz Best Leisure Asset Manager award.

We currently manage over 100 exclusive properties and none of our owners have wanted to leave us yet. Their confidence has thus enabled us to become a leader in the French Alps.

Sure! The advantage of investing in a seasonal rental property also lies in the possibility of staying there whenever you want. Nothing could be simpler: all you have to do is check the availability of your apartment or chalet, then block the dates that interest you from the owners application or from your personal Emerald Stay advisor. It's simple, quick and immediate!

We can also advise you on how to account for your personal stays, if you wish to recover the VAT on your investment.

We are the only ones able to intervene on the price of overnight stays in order to be able to manage the pricing policy of our properties as precisely as possible. We have a team of engineers dedicated to continuous market analysis through more than 40 real estate indicators. This allows us to set the highest possible price for your property, depending on the period and this can even be adjusted from day to day to meet demand. We also create packaged offers according to the periods in order to optimize the occupancy rate of our properties while maintaining a price consistent with the standing of each property. We pay attention to the high-end positioning of our brand and our services, you can rest assured that we will never rent your property below a certain rate.

By doing this, our owners see their income increase by 30% on average, compared to what they could receive with our competitors!

In order to be able to adjust prices in this way to market demand, we need to be able to proceed in total autonomy, which is why we ask our owners to entrust us with this task entirely. If you are not prepared to relinquish this control, unfortunately we will not be able to work together.

Indeed, a 3-year commitment is requested from our owners, with the possibility of withdrawal after one year if our services do not suit you.

We know from experience that a high-end furnished tourist accommodation in the French Alps needs 18 to 24 months to reach its rental potential. Customer referrals and loyalty take time to develop but help maintain high occupancy and profitability. We are very careful to use all means to achieve this objective as quickly as possible and we believe that our constant efforts deserve your trust in us for this period. But rest assured: none of our owners have yet wished to leave us after these three years of commitment, a sign that we are able to make you want to stay with us much longer.

Major events draw people to Morzine, so it is quite natural that we take this into account when setting our prices. Among other major events that take place in Morzine, we can mention the Spartan Winter Trail in December, the Rock The Pistes Festival at the Portes du Soleil and the Snowboxx Festival d'Avoriaz in March as well as the Spartan Race and the Morzine Harley Days in July.

We also set the high season prices according to the French school calendar but also that of the nationalities most represented in Morzine: United Kingdom, Saudi Arabia, Belgium and the Netherlands.

In high season we favor long stays, of a minimum of 7 nights, but if periods are vacant between two rentals of standard duration, we are able to offer packages to fill these availabilities and thus optimize the occupancy rate of our properties. Likewise, if we find that we have last-minute availability left and demand is going for shorter periods, then we adjust, always in your best interest.

In low or mid season, we adapt the length of stays by opening bookings to short periods of 2 to 4 nights minimum depending on the property, which meets the demand of our customers and once again increases the profitability of our properties.

All our efforts are focused on the visibility of our ads on the various platforms, including our own, which alone generates 40% of direct bookings. To ensure this visibility, we are working hard to maintain our privileged advertiser status such as Superhost status on Airbnb or Preferred Partner on Booking. This requires an irreproachable quality of service.

Second lever element, and not the least: the price of our rentals. This is why we make sure that we always offer the right price at the right time. Demand fluctuates depending on the time of year, depending on events or school holidays, the weather, etc. It is therefore up to us to determine at each moment the highest possible price to meet the demand of our customers while improving the profitability of your property. To do this, we have dedicated a team to monitoring market prices in order to be always very well positioned, regardless of the distribution channel used.

Finally, we build customer loyalty through VIP programs and conduct targeted marketing campaigns, in conjunction with our CRM in order to make our offers known to our privileged contacts and our local partner agencies.

All our efforts are focused on the visibility of our ads on the various platforms, including our own, which alone generates 40% of direct bookings. To ensure this visibility, we are working hard to maintain our privileged advertiser status such as Superhost status on Airbnb or Preferred Partner on Booking. This requires an irreproachable quality of service.

Second lever element, and not the least: the price of our rentals. This is why we make sure that we always offer the right price at the right time. Demand fluctuates depending on the time of year, depending on events or school holidays, the weather, etc. It is therefore up to us to determine at each moment the highest possible price to meet the demand of our customers while improving the profitability of your property. To do this, we have dedicated a team to monitoring market prices in order to be always very well positioned, regardless of the distribution channel used.

Finally, we build customer loyalty through VIP programs and conduct targeted marketing campaigns, in conjunction with our CRM in order to make our offers known to our privileged contacts and our local partner agencies.

Sure! If a washing machine breaks down or if the Wifi does not respond, our team intervenes directly on site to find a solution. Customers can reach us very easily through our digital concierge service or by contacting our team of experts. On your side, you do not have to worry about anything, it is part of the services provided for in our contract, like everything relating to upkeep, cleaning and preventive and curative maintenance.