Our Services

Add more to your stay, effortlessly

Services That Make All the Difference

At Emerald Stay, we know that every detail, every moment saved from daily obligations, transforms a simple stay into a unique experience. From arrival to departure, our included and bespoke services ensure a vacation that is nothing but comfort and seamless flow.

Our local teams rely on trusted partners to deliver the best at every moment. Because true luxury is the space you invest in and the time you allow yourself.

Included Services

The Essentials, Included for Everyone

Spacious living room with cozy sofas, modern chairs, a dining area, and a sleek kitchen. Wood accents, soft lighting, and mountain artwork enhance warmth.

Cleaning and Maintenance

A complete cleaning of the property is automatically done before your arrival and after your departure. For stays of 7 nights or more, an additional cleaning is provided, and towels and toiletries are changed or replenished mid-stay. *Please note this service only applies to properties in the French Alps; for other destinations, please contact our team to confirm the service included.

Cozy bedroom with stone wall, wooden ceiling, and a neatly made bed with gray bedding. A window with a scenic view adds natural light.

Premium Linens

High-quality sheets and towels are carefully selected to give you an elevated, comfortable experience day after day.

Bathroom sink with bronze faucet, two bottles of body lotion and shower gel, and a boxed vanity set on a white countertop.

Eco-Responsible Welcome Products

Natural-origin toiletries are available to help you care for yourself and the environment.

Bathroom sink with bronze faucet, two bottles of body lotion and shower gel, and a boxed vanity set on a white countertop.

Dedicated Local Support

Our on-the-ground team is always available to assist with anything you may need, ensuring a smooth and comfortable stay from start to finish.

Summer Services

Bespoke Services in Summer

Croissants on plates with jam and spread, a cappuccino, and a newspaper on a dark table.

Breakfast Delivery

Start your day with breakfast delivered directly to your property. Whether you're heading out for the day or enjoying a leisurely morning, our breakfast service ensures you start each day well cared for.

Chef slicing food on a wooden counter in a rustic kitchen, surrounded by prepared dishes and stainless steel appliances.

Private Chef

For a simple, friendly dinner or a true gastronomic journey, our private chefs create personalised menus using fresh, local products. Sit back, enjoy your loved ones, and let yourself be carried away.

Cozy bedroom with wood accents, a large bed, oval mirror, patterned armchair, and a window with curtains. Subtle ceiling lighting adds warmth.

Extra Cleaning and Linens

Stays of fewer than 7 nights do not include cleaning or mid-stay linen changes. Add these services to extend the feeling of well-being from the first to the last day.

Two cyclists on a mountain trail, with blue skies and distant snow-capped peaks. A paraglider can be seen in the sky.

Bicycle Rentals

In leisure or sport mode, set off to discover the surroundings at your own pace, in complete freedom. A unique way to appreciate the spectacular Alpine or Mediterranean landscapes.

Family in a bright living room; a man reads on a chaise lounge while two children play on the floor. Large windows show a garden view.

Babysitter

For an evening among adults without constraints, opt for a qualified and attentive babysitter that your children will love. We only work with partners recognised for their professionalism.

Child standing at the edge of a boat over clear blue water with rocky cliffs and trees in the background.

Boat Rentals

For a day on the water or a sunset escape, discover our selection of boat rentals. We partner only with trusted professionals to ensure comfort, safety, and discretion. Let yourself drift, explore at your own pace, and enjoy a moment of pure freedom.

Kayakers paddle in blue ocean waters near rocky cliffs, with several colorful kayaks scattered across the scene.

Outdoor Activities

We help curate experiences tailored to the adventurer in you. Skydiving, hot air balloon rides, kayaking, scuba diving, snorkelling and more. We handle the details, working only with certified, trusted professionals. Simply tell us what excites you, and we'll take care of the rest.

Winter Services

Bespoke Services in Winter

A stack of pancakes with banana slices and syrup on a white plate, surrounded by glasses of orange juice and a platter of smoked salmon.

Breakfast Delivery

Start your day with breakfast delivered directly to your property. Whether you're spending the day on the slopes or enjoying a cosy morning in, our breakfast service ensures you start each day well cared for.

Cozy bedroom with wood accents, a large bed, oval mirror, patterned armchair, and a window with curtains. Subtle ceiling lighting adds warmth.

Extra Cleaning and Linens

Stays of fewer than 7 nights do not include cleaning or mid-stay linen changes. Add these services to extend the feeling of well-being from the first to the last day.

Aerial view of a winding road through a snow-covered forest, with frosted trees creating a striking contrast against the dark asphalt.

Private Transfers

Let us arrange a driver to take you between the train station or airport and your property so you can travel with ease without worrying about the logistics.

Skiers descending a snowy slope under a clear blue sky, with snow-covered mountains in the background.

Ski Lessons

Whether a beginner or experienced skier, enjoy private lessons tailored to your level. Local instructors will meet you directly on the slopes to help you progress and enjoy every descent.

Person relaxing with hot stones on their back in a spa setting, surrounded by soft lighting and a calming atmosphere.

Massages

Treat yourself to a moment of relaxation with a massage at home or at a spa. Relaxing, hot stone, or reflexology: a wellness pause to release tension after a day in the mountains.

Two paragliders soar above snowy mountain peaks under a clear blue sky.

Outdoor Activities

The mountains offer more than just skiing. From helicopter tours and paragliding to dog sledging, snowshoeing, and beyond, we can help arrange it all, working only with trusted local professionals so every experience is safe, seamless, and unforgettable.

Various colorful skis standing upright against a clear blue sky, with mountains in the background.

Ski Equipment Rental

No need to lug heavy bags across airports or compromise on gear. Let us arrange your ski equipment rental in advance. From skis and boots to helmets and poles, we work with trusted local partners to make sure you're perfectly equipped for every run.

Snow-covered ski resort with a chairlift in operation, various skiers, and a mountain backdrop under a clear sky.

Ski Passes

Skip the queues and hit the slopes from the moment you arrive. We can arrange your lift passes in advance so they're ready and waiting for you, leaving nothing between you and the mountain.

What Makes Us Unique

The Experience, Beyond the Stay

The Experience, Beyond the Stay

You enjoy the privacy of a private property with all the comforts and services worthy of a fine hotel. Feel fully at home, with the constant attention of our local teams and personalised services.

Seamlessness, at Every Moment

Seamlessness, at Every Moment

At your service, we do everything to simplify your daily life and make it even more beautiful, light, and surprising. So you can focus on what matters and create unforgettable vacation memories.

Trusted Partners

Trusted Partners

We are on-site year-round and have in-depth knowledge of each destination. Rather than a vague selection of service providers, we offer you carefully vetted partners: the best, always reliable, and fairly priced.

Orchestrating What You Imagine

Orchestrating What You Imagine

An unprecedented activity, a gourmet pause, a moment of well-being as a couple suspended in time, or a surprise family day to organise? Simply tell us what you dream of beforehand or during your stay, and we'll take care of everything. All you have to do is enjoy.

How it works

A family of five, dressed casually, walks barefoot on grass towards a house with wooden shutters on a sunny day.

After your booking is confirmed, you’ll receive our catalogue of additional services tailored to your destination.

An outdoor dining scene with a woman serving wine to seated guests, set against a backdrop of snowy mountains and decorated with flowers.

Browse the options and contact our team to select the services you’d like. We’re happy to help with any questions.

Person in a hat sitting on a rocky beach, reading with an island in the background under a blue sky and calm waters.

Confirm your choices in advance to secure availability and enjoy a seamless stay.

Make an enquiry

For any extra services or special requests, please feel free to reach out. We'll take care of the details for you.

Call us

France
+33 (0)1 86 26 74 62

Spain
+34 932 208 589

Switzerland
+41 (0)22 518 12 61

United Kingdom
+44 204 571 8891

Ask to be called back

Select your preferred time.

Text us on Whatsapp

France (WhatsApp):

+33 7 57 91 76 33

Spain (WhatsApp):

+34 960 16 50 88

Switzerland (WhatsApp):

+41 79 807 27 03

Email us

hello@emeraldstay.com

CHAT WITH US

The fastest way to get a hold of us is via our chat.