Courchevel property management

We manage a total of 15 properties in exclusivity at Courchevel (La Tania, le Praz, Courchevel village, Moriond or Courchevel 1850). We are also present in other resorts in Three Valleys, and will add new properties to our portfolio in the coming months.

Indeed. You can benefit from a 20% discount on the price of your property by working with us. Since the start, we have made VAT reclaim a priority, ensuring that we master it from every angle, and priding ourselves for being the most rigorous players in structuring VAT rebate operations in the French Alps. We take it very seriously to protect our owners and ensure their fiscal structure is bulletproof. Working with Emerald Stay means we will be checking all the boxes to ensure a seamless VAT reclaim. This includes providing hotel-like services (such as cleaning, breakfast and linen); issuing invoices and collecting those from suppliers; and importantly, correctly accounting for your own personal stays. We have had a 100% success rate so far and intend to keep it that way. You will be matched with a personal Emerald Stay assistant that will know your property inside out and will give you bespoke advice on all VAT rebate matters.

We have an Emerald Stay team in Courchevel that manages all property management activities, such as day-to-day operations, emergency and proactive maintenance, and security and quality audits.

In addition, our team of trained off-site experts are available 7 days a week to assist you with any property management inquiries, whether it's home maintenance, VAT recovery advice or recommendations about activities to do while in Courchevel.

Lastly, we offer you a range of hospitality services you can take advantage of while at Courchevel (also available to our customers): airport transfers, ski lessons, massage and wellness services, Michelin-star chef dinners, and more!

We distribute our properties on several online channels, including Airbnb, booking.com, Homeaway and Expedia, as well as on other niche luxury property platforms. Our offline channels include international travel agents and our own direct platform, which attracts an increasing number of guests.

No matter the channel, our advanced pricing and distribution strategy ensures that your property is rented at the highest possible price, attending to demand dynamics and market trends. Our team of engineers uses hospitality and tech best practices to boost the performance of your property and make its use optimal for your needs and desired occupancy.

Over the years, we have achieved a preferential status on most of the channels we operate in (Superhost on Airbnb, Preferred Partner on Booking.com, etc.). This means your property will appear on the first page of any search, just because it’s an Emerald Stay property.

We only accept properties that comply with premium quality standards. Different combinations of size, number of bedrooms, proximity to the ski slopes, location inside Courchevel resort (whether La Tania, le Praz, Courchevel village, Moriond or Courchevel 1850), and additional features such as jacuzzi, wellness area, or garden, can make up a premium apartment or chalet. We carefully choose exclusive properties whose owners share our fondness for luxury real estate and our mindset of excellence.

Request a rental simulation for your Courchevel property and one of our team members will be in touch with bespoke advice on your property.

In all of our years in operation, we have not experienced damages beyond normal wear and tear. However, you can rest assured: every one of our stays is protected by a multi-risk reconstruction policy that insures your luxury property against all potential damages.

In addition, we verify the identity of clients and take a deposit online, both of which are essential prerequisites for accessing your accommodation.

Rent is paid quarterly. Your rent is net of honoraries and taxes. You will not be charged on top or invoiced back any other costs; our commission covers everything.

You can track the income generated by your property in real time from the Emerald Stay owner's application.

We manage more than 100 properties and no owner has ever left us.

Our standards are very high and our team is best-in-class. Engineers, real estate professionals, finance specialists, and hospitality experts; our multi-faceted, multi-lingual squad is at your service.

In only 3 years, we have managed to be leaders in the French Alps region and received the Shortyz award for Best Leisure Property Manager. Most important, however, is the way we build relationships with our owners and their properties. When we sign a contract, we don’t simply establish a money exchange: we start a partnership - a partnership is mutual, and it is built on respect, trust and hard work. Our relationships with owners are our secret sauce; the reason we are successful in this business.

Absolutely. Your property is yours and so is your freedom to use it at will. You will be able to book your own stays with your personal Emerald Stay assistant, or through an application designed exclusively for your property. Through your owner app you will be able to monitor your earnings, reviews and booking calendar. We are continuously working to add more functionality and more features, so stay tuned.

If under a VAT rebate scheme, we will advise you on the required procedures for adequate accounting and declaration of your personal stays.

Us. If you work with Emerald Stay, you won’t be able to change the pricing of your chalet or apartment. Why? Because we employ a full team of engineers dedicated to finding the absolute best rates given the season, month and day of the week. We make use of a proprietary algorithm that takes into account more than 40 real estate parameters. We monitor and adapt market prices daily. And we follow trends in demand. This is the reason why our owners earn 30% more than with the competition.

Sharing the control of the pricing implies there is a high risk it will be suboptimal. This means that if you are not prepared to surrender this control, unfortunately we won’t be able to work together.

Our contracts are 3-year engagements, with an opt-out clause after the first 12 months.

Why 3 years?

We estimate that a property in Courchevel reaches its maximum rental potential after 18-24 months of being listed. Reviews, repeat business and visibility are the main reasons for this.

In addition, our contracts are built in the spirit of partnership. We believe our efforts to optimise the use of your chalet or apartment are adequately matched by a commitment to work together for at least three years. Given no owner has left us so far, we are confident in our ability to honor your expectations.

Absolutely! Adapting to demand means taking into account the major events that attract visitors to Courchevel, such as the International Fireworks Festival in mid-February or the Red Bull 400 race in July. The rental prices of our properties are fixed according to this parameter but also according to the school vacations calendar for France, the United Kingdom, the United States or Russia.

It depends on the period. When the demand is the highest, especially during school vacations, the minimum rental period of our properties is fixed at 7 nights and short stays are only proposed if the reservation calendar has some availability between two stays.

In mid and low seasons, we are attentive to all rental opportunities and open the reservation to short stays, from 2 to 4 nights minimum depending on the property. In this way, we constantly adjust to the demand and optimize the occupation and therefore the profitability of your property.

It involves several combined actions. We are very careful to maintain our reputation on the main distribution channels. Being distinguished as a Superhost or Preferred Partner reassures clients of the excellent service we provide and guarantees you the best possible visibility for your property.

The second essential element is to constantly adjust the price of our properties to the reality of the market in order to be always competitive in our category. To do so, we analyze in real time the prices charged by our competitors and consult the available data to anticipate the volume of requests over a given period.

Last but not least, we are constantly working on improving our website in order to gain visibility on search engines and to provide our customers with a complete first level of information so that they can book their stay with us with complete confidence. In parallel, we regularly launch targeted marketing campaigns based on our CRM to reach our target at the most opportune moments and offer membership programs and VIP treatment to build customer loyalty. Special care is also taken in the shooting of properties and relationships with local agencies, all of which help to explain how we are able to generate over 40% of direct bookings in a very competitive market today.

Absolutely! Our concierge service includes preventive and curative maintenance. You don't have to worry about a thing: our on-site team is there to reactively manage any type of request, such as a broken washing machine or non-functioning Wi-Fi.