Suppose you own a prestigious property on the island of Mallorca. In that case, we can help you optimise its profitability and occupancy rate by taking care of all the seasonal rental management and concierge services. Our innovative solution is based on a solid concept: manage your villa as a new generation hotel. Our company will take care of all the practical aspects, so you don't have to worry about anything.
Get a profitability simulation of your property in 2 minutes!
We have developed a simulator in order to help you quickly know the possible profitability of your property.
This estimate is based on the knowledge of our local experts as well as on the actual profitability of our properties under management.
Best leisure property management company in 2021, at the global industry event by The Shortyz
Sustainability in 2022, at the global industry event by The Shortyz
Superhost on Airbnb for all of our properties since our launch (average of 4.8/5.0 for hundreds of reviews)
A Net Promoter Score of 55 to date, one of the highest in our industry
Great Place to Work® in 2022 by the experts in workplace culture
B Corp® certified since 2022, recognizing our social and environmental work including 100% carbon compensation
We guarantee you a worry-free lease experience by taking care of all operational aspects, from the publication of advertisements to the hospitality high end experience of your guests.
Our owners and clients deal only with us—shooting, advertising, booking, reception, cleaning, invoicing. We take care of everything before, during and after the rental of the apartment property.
We always aim to let your property at the best possible price throughout the year. We monitor supply and demand to ensure we are always in tune with the market.
Our multi-million euro insurance covers your property, and we secure access by checking the identity of our clients and taking a deposit before any keys are handed over.
Each quarter, we pay you the income generated by your villa rental. These amounts are final and net of all fees and charges as we take care of their payment in advance.
We have developed unique expertise in tax-free operations in the Balearic Islands, which allows us to help you recover 10% of the price of your eligible property.
You can decide to stay in your property at any time, as long as it is not already rented. Book your dates on the calendar of your owner application.
Despite two years being disrupted by the pandemic, the property market in Mallorca is still in good health. The island is even shaping into one of the top post-pandemic destinations.
Mallorca: the perfect post-pandemic destination! Suppose Forbes magazine is so formal in titling its article devoted to Mallorca. In that case, it is quite simply because the main island of the Balearic Islands combines all the assets to seduce a large public. This widespread craze for the pearl of the Balearic Islands has never waned, even at the height of the health crisis, which has kept prices high in prestigious real estate.
Today, as before, some luxury villas and apartments are selling at a premium. Although the island is not the most expensive of the Balearic Islands, leaving that place to Ibiza, prices per square metre can range from one to five times higher depending on the property type and its location. It is almost impossible to establish a general trend in the tourist property market in Mallorca, as the prices charged depend significantly on the type of property and its precise location.
One of the most sought-after corners of the island is the Port d'Andratx. In 2020, it was necessary to spend between 8000 and 12 000 €/m2 to buy a villa there and for exceptional properties, the bill could easily exceed 15,000 €/m2.
Other towns and regions of the island have more reasonable prices. Still, they rarely fall below €3500 to €5000/m2 for an apartment and between €5000 and €6000/m2 for a house intended as a second home and therefore benefiting from an attractive location.
An island that lives on 80% tourism and attracts a wealthy clientele will attract foreign investors. But buying an apartment or a villa in Mallorca for a seasonal rental is not something you can improvise.
After Catalonia, Spain's second most popular tourist region has been committed to a professional policy favouring quality tourism over quantity for some years. Preserving the environment and the quality of life in the Balearic Islands are among the significant concerns of the local authorities.
The measures taken to regulate the Mallorcan seasonal rental market obliges foreign buyers to be well informed before signing. At the same time, they assure them that they can rent their property throughout the season since limiting the rental supply helps to sustain demand. This demand is all the more pronounced in this post-covid period. The desire to visit and go for a sunny getaway is becoming increasingly prevalent among European tourists, mainly Germans and English, the heart of Mallorca's clientele.
Easily accessible by plane or ferry from Barcelona, Mallorca is full of visitors as soon as the sunny days arrive. If July and August are taken by storm, the months of May, June and September delight visitors who want to escape the crowds and enjoy the excellent weather at the same time.
Mallorca: the perfect post-pandemic destination! Article of 26 March 2021, Forbes.fr
Palma de Mallorca property prices in May 2022, Arkadia.com
Can we still invest in the Balearic Islands?, article of 5 February 2020 from leblogimmobilier.org
I chose to work with Emerald Stay because of their commitment to the guest experience. Even though I don’t have to get involved in any part of the process, I rest assured that the guests will have a flawless stay at my property. The constant positive reviews speak by themselves!
Yes, we can! We are one of the only companies in Mallorca able to advise and assist you in your efforts to recover 10% of the purchase price of your property for seasonal rental, if it is eligible for the scheme. We have enlisted the help of CMS Albiñana y Suárez de Lezo, the leading Spanish law firm in the field of tax-free transactions, to provide you with the best possible advice.
Yes, we do! We can provide all types of services such as managing transfers to and from Palma de Mallorca airport or organising services in your home (massage sessions, dinner preparation by a starred chef, etc.). Our team of experts is available by telephone seven days a week to answer all the requests of our clients and owners. Our clients can also use our digital concierge service if they wish to manage their stay independently.
We advertise our luxury rental properties on powerful platforms such as Airbnb, booking.com, Homeaway and Expedia. Thanks to our reliability and the quality of our services, we have obtained a privileged status on these different sites, which allows us to benefit from excellent visibility for our ads.
We have also chosen to be present on more confidential sites dedicated to luxury real estate and be referenced by great international travel agents who target the same clientele.
As a growing proportion of our bookings are made directly, we continually improve our booking platform, both user experience and search engine optimisation.
We adjust our rates according to the evolution of demand to maintain an optimal occupancy rate throughout the year regardless of the medium on which our ads are displayed. We have dedicated a team of engineers to do this. We now have an algorithm that analyses market data and allows us to monitor trends and be reactive in our decision making.
We work exclusively with owners who share our vision of prestige real estate and high-end properties that meet our premium quality standards. Our clients expect certain types of service, and we make sure that we provide them in every property we let. Our selection criteria are based on the intrinsic qualities of the villa (surface area, number of bedrooms and bathrooms, presence of a swimming pool and/or jacuzzi, view, etc.) as on its location and proximity to the sea, for example. Do not hesitate to ask for a rental simulation on our website to check if your property has the characteristics we are looking for. One of our advisors will contact you shortly to carry out an audit of your property and determine whether or not we can include it in our catalogue of properties for rent in Mallorca.
We ensure that access to your property is secure by checking the identity of our clients and taking a deposit before handing over the keys. To date, we have never had to deal with rude tenants, nor with damage to our properties, beyond what can be considered normal wear and tear, but we have an obligation to you to be prepared for all eventualities, which is why we have taken out multi-risk civil liability insurance with cover of several million euros to cover absolutely all possible contingencies.
Our owners receive the income generated by their property every quarter. The amount they receive is net and final. There are no chargebacks to worry about as we take care of the payment of charges and suppliers. Owners can track the amount owed by consulting the application we have developed, especially for them.
By entrusting us with your property management, you will completely change your relationship with your rental investment.
Firstly, you will no longer have to worry about anything. We manage everything from A to Z, from the rental to the upkeep, maintenance and even the payment of suppliers. On the other hand, you retain the freedom to stay in your villa when and if you wish, as long as the property is not already rented.
Secondly, you will improve the profitability of your investment! By joining us, our owners earn 30% more than by renting alone or through an agency, and this is not by chance. We constantly strive to optimise the occupancy rate of our properties by monitoring supply and demand in real-time and by adjusting our rates per night to offer a price in line with the market but consistently as high as possible. There is no question of us selling out our properties to fill the booking schedule. We always remain consistent with the level of service provided.
We draw on the expertise of our team in the fields of hospitality, real estate, new technologies and finance to provide impeccable quality of service to our owners and clients alike. Our work has been recognised by Shortyz, who awarded us the prize for best leisure asset manager. But our greatest reward is the renewed confidence of our owners, as none of them has left us to date.
Your villa remains your villa. You are free to stay there whenever you want, as long as it is available on the dates you wish to. Simply consult the booking calendar in the application we have developed for our owners to be sure of this. If the dates you want are available, you can block them for your use. It's quick and easy!
If your property is eligible for the VAT recovery scheme, we will tell you how to book your stays to meet the eligibility criteria.
We do, only we do, and in the interest of our owners. Our offer's responsiveness and adaptability to demand are at the heart of our success, but they are only possible when we have a free hand to act. Rental prices are constantly changing depending on school holiday periods, local events, the weather and many other criteria.
We have created an algorithm that analyses over forty property indicators to help us make the right decisions at the right time. But you can be sure of one thing: your property will never be sold off. The prices we charge are always consistent with the quality of our properties. It is out of the question to undercut the costs to fill the booking calendar.
For these reasons, you must trust us on this point by leaving us free to determine the best lease price for your house. If you are not prepared to do this, we will unfortunately not be able to work together.
Our contracts are for three years with the option to withdraw after 12 months if you are not satisfied with our services. This is to give us time to reach the lease potential of your property, and from experience, we know that it takes between 18 and 24 months of hard work to achieve this. We will make every effort to attract the first clients and then benefit from their feedback and recommendations on the various rental platforms, but this necessarily takes time. We believe that the energy we will deploy to reach our profitability and occupancy rate objectives as quickly as possible is worth your trust for three years.
We are confident in our ability to make you want to continue the adventure with us well beyond these three years, as all the owners we already work with have renewed their trust in us.
Of course, we do! Like the Spanish, German, English or French school holiday calendar, we use the calendar of major events to determine the seasonal rates for our rentals. In Mallorca, we take into account Holy Week, which takes place at the end of March/beginning of April, the night of Sant Joan on 24th June, Sant Jaume on 25th July, the Festes de la Patrona in August in Pollença, the Chopin Festival also in August in Valldemossa, etc.
It depends on the time of the year. In the summer, we prefer to offer a minimum of 7 nights, and we will only provide short breaks if there are a few days' delays between bookings in the calendar.
We offer properties for shorter periods during the rest of the year, from 2 to 4 nights minimum, depending on the property. Package deals are available to improve the occupancy rate of our properties.
Of course, we can! It's all a question of matching supply and demand. In periods of lower demand, we make sure that our properties are attractive by offering them for rent for shorter periods and at adapted rates. We pay particular attention to the visibility of our ads and carry out targeted marketing campaigns to inform our clients of the opportunities available to them. By combining our actions and efforts, we manage to maintain a high occupancy rate, whatever the season.
We do, and only we do. You don't have to worry about the dishwasher breaking down or the wifi not being available. Our teams take care of both emergency and preventive maintenance. It's our responsibility to ensure that both our clients and owners enjoy a carefree rental.